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Privacy Policy

eCoach Pro

 

 

Effective Date: 28/01/25

Last Updated: 28/08/25

 

 

 

1. Who We Are

 

 

eCoach Pro (“we”, “our”, “us”) is a mobile application designed to provide football/soccer training resources for players of all ages. We are committed to protecting the privacy of our users, especially children and their parents or guardians.

 

  • Company Name: eCoach Pro Limited

  • Registered Office: 4 Messingham Lane, Scawby, Brigg, England, DN20 9AZ

  • Contact Email: info@ecoachpro.net

 

 

 

 

2. Information We Collect

 

 

We may collect the following types of information:

 

 

a. Information You Provide

 

 

  • Parent or guardian contact details (name, email, payment details for subscriptions).

  • Child’s profile details (first name or nickname, age, playing level, avatar).

  • User-generated content (match logs, training notes, uploaded stats).

 

 

 

b. Information Collected Automatically

 

 

  • App usage data (features used, progress through training levels).

  • Device identifiers (IP address, device type, operating system).

  • Analytics data (via tools such as Firebase or equivalent).

 

 

 

c. Payment Information

 

 

Subscription payments are processed by secure third-party providers (Apple App Store, Google Play Store, Stripe). We do not store card details on our servers.

 

 

 

3. How We Use Information

 

 

We use the information collected to:

 

  • Provide app features and training content.

  • Track player progress and personalize training.

  • Manage subscriptions and in-app purchases.

  • Communicate with parents/guardians regarding the service.

  • Improve the app through analytics and feedback.

 

 

We do not sell personal data. 

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If we are involved in a merger, acquisition, asset sale, joint venture or other, similar transaction, your information may be transferred to, or accessed by, a successor or other entity as part of, or in preparation for, such a transaction. In that case, your information may be subject to that entity’s privacy policies, which may vary from this Privacy Policy. We may transfer or allow access to Personal Information as part of the transaction and in review or preparation for it. In the event (i) eCoach Pro engages in one more asset sales or purchases, (ii) eCoach Pro  is acquired, (iii) eCoach Pro engages in one or more business combinations, mergers or acquisitions, (iv) substantially all of eCoach Pro assets are acquired, or (v) eCoach Pro is subject to an event of bankruptcy, you acknowledge and agree that user information comprises an asset of eCoach Pro and that the same is subject to assignment, transfer and/or acquisition by a third party. Accordingly, and notwithstanding anything to the contrary in this Privacy Policy, you acknowledge and agree that such transfers may occur, that any acquirer of Techne Futbol may continue to subsequently use your Personal Information, and that such subsequent use may not be consistent with this Privacy Policy.

 

 

 

4. Legal Bases for Processing (UK GDPR / DPA 2018)

 

 

  • Consent: We rely on parental consent for processing a child’s personal data. We seek this consent within 48 hours of sign up or accounts are deleted/withdrawn. 

  • Contract: To provide the subscription service.

  • Legitimate Interests: To improve the app and prevent fraud.

 

 

 

 

5. Children’s Privacy

 

 

  • In the US, we comply with the Children’s Online Privacy Protection Act (COPPA).

  • In the UK, we comply with the UK GDPR (minimum age of digital consent: 13).

  • Parents/guardians must create and manage child accounts.

  • We do not knowingly collect personal data directly from children without parental consent.

  • We do not allow users to access each others data. 

 

 

 

 

6. Sharing of Information

 

 

We may share data with:

 

  • Service providers (cloud hosting, analytics, payment processors).

  • Legal authorities if required by law.

    We do not share children’s data with advertisers or third parties for marketing.

 

 

 

 

7. International Data Transfers

 

 

Data may be processed outside the UK or US. Where this occurs, we ensure appropriate safeguards (e.g., UK adequacy decisions, Standard Contractual Clauses).

 

 

 

8. Data Retention

 

 

  • Account data is retained while the subscription is active.

  • Training logs and profiles are deleted within 90 days of account closure.

  • Parents can request deletion at any time.

 

 

 

 

9. Your Rights

 

 

 

Parents/Guardians have the right to:

 

 

  • Access their child’s data.

  • Request correction or deletion.

  • Withdraw consent at any time.

  • Opt out of non-essential data collection.

 

 

Requests can be sent to info@ecoachpro.net.

 

 

 

10. Marketing & Notifications

 

 

We only send promotional emails to customers who have consented and the unsubscribe option is always included on our emails. 

 

 

 

11. Security

 

 

We implement appropriate technical and organizational measures to protect data, including encryption, secure servers, and access controls.

 

 

 

12. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. The latest version will always be available in the app and on our website.

 

 

 

13. Contact Us

 

 

If you have questions about this Privacy Policy, please contact us at:

📧 info@ecoachpro.net

📮 eCoach Pro Limited, 4 Messingham Lane, Scawby, Brigg, DN20 9AZ, UK

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